Fix the frustration
Software playing up? Help getting to the bottom of errors, awkward settings and everyday problems.
- Windows problems
- Software errors
- Email issues
- Slow computers
- Application problems
Software
Problems
Sorted.
Less tech frustration.
More getting on with your day.
Friendly, practical software fixes and solutions for people and small businesses across Newtownards, Bangor, Comber and Dundonald.
A little less complicated
Tech help, with everyday life in mind.
Get things working
Practical help setting up software and getting your apps and digital tools working together.
- Software setup
- Microsoft 365
- File sharing
- Backups
Find a better way
Simple software solutions to cut out repetitive tasks and make life or work a little easier.
- Spreadsheet automation
- File processing
- Repetitive tasks
- Simple scripts
- Data conversion
How it works
What’s next?
1. Contact me
Tell me what’s going wrong — a quick phone call, email, or the contact form is all it takes to get started.
2. Agree the best way to deal with it
We’ll talk through the problem and decide whether it makes sense to fix it remotely or arrange a visit. I’ll also give you an indication of likely time and cost before any work starts.
3. Get it fixed
I’ll get to work, keep you posted, and let you know as soon as it’s sorted.
For small businesses
Small problem that’s wasting a lot of time?
A lot of small business software problems aren’t big enough to justify hiring someone for, but still eat away at your week. If you’re doing the same thing on a computer again and again, there’s often a quicker, simpler or automatic way.
- Repetitive spreadsheet work
- Moving and renaming files
- Converting data between formats
- Generating reports
- Tidying up customer lists
On-Demand Business IT Support
Practical IT and software help for small teams, without a managed IT contract.
Need help with Windows, Microsoft 365, employee setup, software problems or a handful of IT jobs that need working through?
£50 per hour — with half-day and full-day bookings available.
Local onsite visits are included within the Ards Tech Fix service area. Travel outside the normal service area is charged separately.
Who you’re dealing with
Experienced, local help
I’m John, a Newtownards-based software engineer with many years of professional experience solving software and technology problems. I started Ards Tech Fix to offer straightforward local help with the smaller software problems and repetitive computer tasks that don’t need to become big IT projects.
You can read more about my software work and technical background at www.jktdev.co.uk.
Clear pricing
Common jobs, fixed prices
Fixed prices include a local onsite visit within the Ards Tech Fix service area when needed.
New PC Setup
£95 fixed price
Initial Windows setup, updates, basic email setup, browser configuration and installation of your existing everyday applications.
Email & Microsoft 365 Setup
£75 fixed price
Get your existing email and Microsoft 365 services set up and working properly on your computer and mobile device.
Cloud Backup Setup
£65 fixed price
Set up a reliable automatic cloud backup for the important files on your Windows PC.
Something else?
£50 per hour — one-hour minimum. After the first hour, time is charged in 15-minute increments.
Remote work and local onsite visits within the Ards Tech Fix service area are charged at the same hourly rate, with no separate callout fee.
I’ll give you an indication of likely time and cost before starting wherever possible. If I don’t think a problem is economical to solve, I’ll tell you rather than running up unnecessary time.
Larger automation or software projects can be quoted separately.